Frequently Asked Questions
Answers to most questions about prices, appointments, treatment times and partner institutions.
We have grouped the questions we are asked most often. If you cannot find the answer you are looking for, call us on +90 501 054 92 99 or write to us on WhatsApp.
Appointments and First Visit
How do I book an appointment?
You can call us on +90 501 054 92 99, write to us on WhatsApp, or fill in the appointment form on this site. Shortly after you send the form we call you back and agree a day and time together. A short note about your complaint helps us plan how much time to set aside for you.
Can I come without an appointment?
You can, but patients with appointments are seen first, so there may be a wait. In an emergency — pain, swelling, a broken tooth or a lost filling — we will always see you, appointment or not. For longer procedures such as implants, crown fittings or root canal treatment, booking ahead is easier for everyone.
What happens at the first visit and how long does it take?
The first examination takes about 20–30 minutes. After an intraoral examination we take an X-ray or, if needed, a 3D dental scan (CBCT); both are done here, so you do not need to go to another centre. At the end of the visit we explain what needs to be done to which tooth, how many appointments it will take, and any alternative options.
Should I bring my existing X-rays?
Bring them if you have them — they make it easier for us to see previous implants, root canal treatment or surgery. It is not essential, though, as we can take any imaging we need here. If implants are being planned, a two-dimensional panoramic image is not enough on its own: a 3D scan is required to assess bone height and the position of the nerve canal.
When will I know my treatment plan and the cost?
Once the examination and any imaging are complete, we go through which procedures are needed, how many appointments they will take and the expected cost — all before treatment begins. A price quoted over the phone, without seeing the mouth or an X-ray, does not reflect reality, which is why we give costs after the examination, based on the plan.
Do you work with private health insurance and pension funds?
Our clinic works with all private health insurers and pension funds. Just tell us which one you are with when you book; we go through the cover and the process with you before your examination.
Which dentist carries out the first examination?
The first examination and treatment planning for every patient are carried out by our founding dentist, Tuğçe Arslan. The decision about which treatment is necessary and which is not is made at that assessment; the treatment itself then continues with the relevant dentist.
Emergencies
I have toothache — what should I do?
Call us first; we will listen to your complaint and try to find you a slot the same day. Painkillers suppress the symptom temporarily but do not remove the cause — the pain may come from decay, infection or a cracked tooth, and each is treated differently. If there is swelling, fever or difficulty swallowing, come straight away.
My tooth is broken or has been knocked out — what should I do?
Hold a knocked-out tooth by the crown (the visible part), never by the root; if it is dirty, rinse it briefly in cold water without scrubbing. Keep the tooth in milk or saline and try to reach the clinic within 30–60 minutes — that is when the chance of replanting it is highest. Bring any broken fragment with you as well; it can sometimes be bonded back.
My filling or crown has come out — is it urgent?
Do not wait, even without pain. Exposed tooth tissue can decay quickly, neighbouring teeth can drift into the gap, and the crown may then no longer fit. If a crown or bridge has come out, keep the piece and bring it with you.
My face is swollen — can it wait?
No. Swelling of the face, fever, or difficulty swallowing or opening the mouth can signal a spreading infection and needs to be assessed without delay. Call us even if you do not have an appointment.
The Clinic and Getting Here
How do I get to the clinic?
Our address is Cumhuriyet Mah. Cemali Dağyaran Sok. No: 8/A, Kuşadası / Aydın. We are in the centre of Kuşadası, easily reached by local transport. For directions you can use the map on our contact page.
Is there parking at the clinic?
Yes. There is a car park directly opposite the clinic, and on-street parking is also possible on our street. Patients arriving by car rarely have trouble finding a space.
What imaging equipment do you have?
Digital panoramic X-ray and 3D dental tomography (CBCT) are both on site, so patients are never sent elsewhere for imaging. For impressions we use an intraoral digital scanner, which in most cases removes the need for impression putty.
During and After Treatment
Will I feel pain during treatment?
The area being treated is numbed with a local anaesthetic, so you will not feel pain; a sense of pressure and touch may remain. The anaesthetic injection itself can be preceded by a surface numbing gel. If you are uncomfortable at any point, simply raise your hand and we stop straight away.
How long does the numbness last and what should I be careful about?
Numbness usually wears off within 2–4 hours. During that time avoid hot drinks and do not chew on the numb side — you could bite your lip or cheek without realising. Mild sensitivity once the numbness has gone is normal.
How many appointments will my treatment take?
Fillings and scaling are usually completed in a single visit. Root canal treatment takes one or two visits depending on the tooth. Crowns, bridges and dentures need about three appointments: impression, fitting and cementation. With implants there is a healing period after surgery before the prosthetic stage; the exact timing is determined at your examination.
Do I need to come back for a check-up?
Yes. Check-ups are part of the treatment: how the work has settled, the condition of the gums and the balance of your bite can only be assessed at a review. We schedule your check-ups from your digital record and remind you.
If I come back years later, will you still have my treatment history?
Yes. Your images, treatment plans and completed procedures are stored digitally. If you come back years later we can assess your previous treatment from those records, which also reduces the need to repeat the same investigations.
Oral and Dental Health
How often should I see a dentist?
We recommend a check-up every six months even if you have no complaints. Most decay and gum disease causes no pain in its early stages; caught at a check-up, it is resolved with a much smaller procedure. Patients with a history of gum disease may need to be seen more often.
Does scaling damage the teeth?
No. Scaling does not scrape away enamel; it removes the hardened layer stuck to the tooth surface. Any sense of gaps between the teeth afterwards is simply the space that the tartar had been filling. Sensitivity for a few days is normal and settles on its own.
Is bleeding from the gums normal?
Gums that bleed when you brush are not healthy gums; this is usually the first sign of inflammation caused by plaque and tartar. Caught early it can be reversed with cleaning and correct brushing; left alone it can affect the bone beneath the gum and lead to tooth loss.
What can cause bad breath?
Most often the cause is in the mouth itself: tartar, untreated decay, gum inflammation, the bacterial coating on the tongue, or ill-fitting dentures. Less commonly it originates in the digestive tract, sinuses or airways. At your examination we assess the oral causes first.
What is the correct way to brush?
Twice a day, two minutes each time, with a soft-bristled brush, using small circular movements from the gum towards the tooth. Brushing harder does not clean better — it causes gum recession and enamel wear. Floss or interdental brushes are needed for the surfaces a toothbrush cannot reach.
Children's Dental Health
When should I first bring my child to the dentist?
We recommend a first check-up once the first milk tooth appears, and by the age of one at the latest. The purpose of that first visit is usually not treatment but letting the child get used to the clinic, advising the family on brushing and diet, and assessing decay risk early.
Do milk teeth with decay need treating, since they will fall out anyway?
Yes, they do. As well as being used for chewing, milk teeth hold the space for the permanent tooth beneath. A milk tooth lost too early can cause the permanent tooth to come through in the wrong position and lead to orthodontic treatment later. Decay in a milk tooth also progresses and causes pain and infection.
My child is afraid of the dentist — what can I do?
Avoid phrases such as "it won't hurt" or "there's no needle" at home; children associate those words with fear. Book the appointment for a time when your child is rested and not hungry. Planning the first visit as an introduction only, with no treatment, works well for most children.
Patients Travelling from Abroad or Another City
I am travelling to Kuşadası — how many days will my treatment take?
It depends on the treatment. Fillings, cleaning and whitening are usually completed in a single visit. Crowns and smile design need a few days between the impression and the fitting. With implants there is a healing period between the surgery and the prosthetic stage, so these are planned as two separate visits. If you send us your complaint and any X-rays before you travel, we can tell you in advance how many days to allow.
Do you treat patients from abroad?
Yes. Our clinic holds the International Health Tourism Authorisation issued by the Turkish Ministry of Health and has treated patients from more than 30 countries. Patients travelling from abroad are treated in the same clinic, by the same team, as our patients living in Kuşadası.
Can you assess my case before I travel?
If you send us your panoramic X-ray and photographs of your mouth over WhatsApp, we can give you an initial idea of the general scope of treatment and how long it is likely to take. A definitive treatment plan can only be made after an examination and imaging at the clinic.
Questions by Treatment
If your question is about a specific treatment, the answer is most likely on that treatment's page — each one has its own FAQ section at the bottom.
Send us your question and we will reply shortly.